Need help?
There is no such thing as too many questions when shopping for jewelry. Jewelry shopping can be tricky, and we are here to help. If you are having trouble finding the jewelry of your choice, need some other assistance, or just want to talk, don’t hesitate to reach out to us on Instagram.
Common purchase queries answered
Orders and Shipping
Your item will usually ship 3-7 days after your payment has been processed. We will notify you when your item has been shipped.
Shipping address can be changed before your item is shipped or before your order is processed. Contact us as soon as possible if you need to change your address. You can contact us here.
When applicable, we will provide you with the tracking number after your item has been shipped.
No. We will not store any of your payment information.
All sales are subjected to appropriate sales tax.
We currently ship only in the United States.
We cannot promise that all items will be packed in one package. We will try our best to pack items from a same brand in one package. However, different items from different brand will not be shipped in a same package.
If you need to swap an item
Returns and Exchanges
Any unopened, unused, unworn items can be returned within 30 days of purchase after our approval for return. You can contact us here.
If you received the wrong item, please contact us as soon as possible.
If your order arrived damaged, please contact us as soon as possible.
All returns must be authorized by us before mailing it back. We will provide you with return information after your return has been approved.
Please use the form on Contact Us page to reach us.
If you entered an incorrect shipping address, please contact us as soon as possible.
Orders can be changed or cancelled before it has been processed or before your item has been shipped. Please contact us to change or cancel your order.